Irksome incident

This is an irksome and hilarious event that happened today. If you have sensitive ears, please quit reading :)))

I had to return a laptop with the bag to the IT department in my office which supplied it for an onsite assignment. The laptop bag had a slight tear where the stitching had come off  the lining in one of the smaller compartments.

The fellow refused to take the bag and said it was not the bag he had given.  When I asked the moron if I had to pay a fine or repair it, he asked me to take it with me or leave it anywhere or escalate it. He also said the fucking laptop bag costs $120 - ha! when u buy it on a wholesale??? Bullshit! And this happens in a top ten Fortune 500 company!!!

To check if the laptop was working fine, he checked for scratches, the light and the catch to open it!! And its a f***** computer manufacturing company!!

This was the response email for the call (apparently you log a call for every single goddamn thing, get it approved by two managers and face a SOB while returning/receiving, even the Vogons would have had less paperwork) -
Serial Number xxxxxxxx  returned to xxx Stores, SINCE THE xx business Nylon Backpack xxxx 5/17/2011 Loc:xxx  xx Flr/xxx  RETUREND TO STORES IS DAMAGED AND WILL NOT ACCEPT THE SAME. HENCE THIS CALL IS CLOSED.

I had to speak to the manager, show her the bag and tote it every place, send a couple emails before the wa**** took it.

WTF????

(Appending post)This happened after I published this post initially.

The guy's manager rung him and he said it was totally damaged and she ordered him to discard the bag in the repair section :) I'd be delighted the day I resign this miserable f***** job.